Real reviews from real people about their experience with Lighthouse Life
Real reviews from real people about their experience with Lighthouse Life
I never knew anything about turning my older insurance policy into money. I called Lighthouse Life and spoke with Chelsea M and she explained and walked us through the process step by step. For the first time doing a life settlement I was so confused but each step there was Chelsea explaining the steps and made me feel so comfortable with this process. The whole team at Lighthouse Life was superb and if you’re looking to do a life settlement call Ms. Chelsea M.
Very pleasant and helpful. Was a joy to talk to!
Answered questions without hestitation and very polite and cordial the entire time. Thank you.
My experience with Lighthouse Life was superb. Chelsea was responsive and always available. The messaging was direct and transparent. She knew exactly how to make the transaction work and how to deal with the insurance companies and third party providers. I highly recommend this service.
Rachael S was so kind and extremely helpful. She explained things thoroughly and in a way I could understand. I will definitely recommend and use Lighthouse Life Solutions again!
Chelsea was extremely professional in her many interactions with me over the phone. Her follow up was excellent. Even though we did come to a mutual agreement regarding the life insurance policy, my experience with this company was 5 Star.
It was a pleasure working with Chelsea M at Lighthouse [Life]. Her boss Matt was excellent at explaining the process and informing me about the offer, and in someways educating me it was a pleasure working with both of them.
Lighthouse Life was a very professional company to work with, and Rachael and Marna kept things moving in a very timely fashion — and kept me informed in a timely fashion during each step of the process. My application has reached a successful conclusion, and I would highly recommend them.
I worked with both Chelsea and Matt at Lighthouse Life over a period of months regarding a possible life settlement agreement. Both individuals were consistently professional, cordial, knowledgeable and responsive in a timely manner to my questions and requests. I believe they were honest in their assessment of my case. Although we did not ultimately agree to execute a life settlement due to the economics of my particular case, it was a pleasure to work with both of them and I believe we reached the correct mutual decision with my case.
I worked with Lighthouse and another company to sell my policy. Lighthouse was by far the best. They listened to my concerns and made adjustments to accommodate me. I also received the best price.
I have worked with Geovanni & Chelsea so far, & they have been very nice & helpful. Chelsea has contacted me three times, & she has been very professional & explained the procedure very well.
Working with Louis…was straight forward and so far so good…he made himself available and answered all my questions…just started process… looking forward to working with Luis…
Outstanding firm, excellent staff. I would highly recommend them for whatever matters you may submit to them.
Great follow through
I worked with Rachel S*****. She is truly a professional kept me well-informed weekly. Explained things very well. I couldn’t recommend a better person to work with. Thank you so much for all your effort and true professionalism of helping me understand and get through the process of selling this policy.
Working with Lighthouse was one of the best decisions made by our family. The process, while not perfect, was handled with the utmost professionalism, care, and respect. The two people most responsible for this positive experience were Chelsey and Marna. They communicated clearly and tactfully, set our expectations appropriately, and handled unexpected problems with the right degree of professionalism, empathy, persistence, and an elevated level of excellence.
We entered this process with a healthy degree of skepticism and frankly with fears of being taken advantage of. These fears were put to rest from the moment we spoke to Chelsey. She was exceptionally knowledgeable and her insights were always accurate and instructive. She not only explained things simply and concisely, but she answered all our questions thoroughly and honestly, without embellishments or over-promising.
Marna, who guided us through the final part of the process, was equally impressive. Her phenomenal problem-solving skills inspired confidence and trust. These skills, along with her super powers of persistence, follow-through, and attention to detail, helped us to successfully complete the process in the most efficient and painless way imaginable. Saying she was GREAT is true–but it’s a gross understatement of the value she brought to this process. There are just no words that can adequately capture the certainty and peace of mind that working with her brought us.
Thank you Marna. Thank you Chelsey. Thank you Lighthouse.
The decision to hire these two are a testimony to the kind of company Lighthouse is. The examples of these 2 professionals demonstrate that this is a company uncompromisingly committed to meeting the highest ethical standards and that customer-centered service is not just an empty ‘buzz’ phrase, but it is the beating heart of the company and drives every interaction with customers.
That is why, without reservation, I give Lighthouse my highest recommendation.
Rachel S***** is outstanding and is very customer focused. She spends as much time as needed to answer all questions. She has a very professional personality and easy to work with.
Rachael was a pleasure to work with. She kept us updated on the progress every week. I especially liked the electronic signatures. We are happy with the settlement amount and would recommend Lighthouse Life to our friends.
Rachael S***** worked hard to get my insurance policy sold for me. I appreciate all the work put into making the sale complete.
I dealt with Rachel S***** and found her to be professional and totally forthright.
Rachael was really helpful.
It was nice working with Marna and Riley on my life insurance settlement. They were both informed and helped me throughout the process. Marna was able to expedite the last part of approval and did an outstanding job answering my concerns and questions. Overall , very satisfied with the services provided by Marna and Riley.
It was a pleasure working with Rachael as I considered a life settlement with Lighthouse Life. She was able to answer all my questions along the way. Rachael did a great job of working with me and my insurance company to get all my questions and concerns answered. Thank you for the help.
Of all the buyers of life insurance, Lighthouse has the most responsive customer service. They explained the process, were responsive in letting me know exactly where in the process they were and moved it along. You can negotiate a very fair buy out.
Although I was not able to utilize the service, I learned valuable info to help me along my journey. I was most pleased with the kindness and professionalism offered me by the rep and would recommend her and the organization to anyone looking for assistance in this area. Thank you!
Had a very pleasant experience. Was given full disclosure of reasons for decision made.