Real reviews from real people about their experience with Lighthouse Life
Real reviews from real people about their experience with Lighthouse Life
Our goal is to provide you with a 5-star customner experience, regardless of whether you choose to sell you policy, keep your policy, or are just interested in learning more about life settlements and the value of your policy.
You don’t have to take our word for it–read what satisfied customers have to say about their experience with Lighthouse Life.
Supportive and patient. Always responded timely with updates and answers to questions.
Excellent experience with this company. Staff very responsive. People were very capable.
A very pleasant and businesslike experience, professional in every aspect.
Great and timely communication every step of the way. Thank you.
Rachel was beyond professional, knowledgeable, thorough and helpful. Unfortunately, I did not quality, but she was helpful in understanding why. What a wonderful asset she is to her company.
Great Service, Professional services and follow up
Although I did not qualify for the service, Rachel, the account manager I work with, was professional, informative, pleasant and thorough. I am confident I received full consideration, but my situation just did not quality for their services. I would recommend her highly, and my impression of the company was that they were fair, thorough and professional.
Excellent and very timely response and action form the team at Lighthouse 👍🏽
We were very pleased with our experience with Lighthouse Life. In my mind the mark of a great organization is keeping their word. Lighthouse delivered on Everything they said they would do. 5 Stars!!!
Both ladies I worked with were excellent. Rachel and Hanna very helpful and knowledgeable.
Rachel provided friendly, knowledgeable and efficient service.
Rachel was the first to respond to my request and treated me with respect as I attempted to negotiate with others to attain my best price. It was truly a very proffessional expierence.
I am writing to thank Chelsea for all her help with my Lighthouse experience. She was so helpful, caring & professional in all that she did. She made my process so much easier & I would highly recommend her to anyone interested in taking this opportunity.
Outstanding job done by Chelsea. Anyone would be pleased to have her represent them.
I only had an initial telephone conference concerning possibly selling a life insurance policy, but I was very impressed with the ease, promptness, and information I received from this company.
Everything was professionally done. I was pleased with the attention that the agent showed every step of the way.
Chelsea was very informative and polite. She was able to answer all my questions. I really appreciated her assistance.
Melissa was extremely professional and represents [Light]House well to the public.
Rachel Slagle was very professional and knowledgeable of the Life Settlement process. She explained to me thoroughly what is needed to be done including talking with an agent at my insurance company to get the info need for the process.
After talking to several Life Settlement companies, I just decided to do the quick way to get the cash out from my insurance company instead of going through Lighthouse or other Life Settlement companies.
Chelsea M*** was a pleasure to talk to regarding my life Insurance questions. She is definitely an asset to the company.
From the moment of contact from Lighthouse’s Chelsea M*** she worked closely with me to ensure I understood the process and details.
Easy, Efficient, Fair. Kind, Helpful, Understanding, and Generous. Thank you to each of your team.
I worked with Chelsea Moss at Lighthouse Life regarding the sale of my life insurance policy. She was delightful and pleasant to interact with. I found her to be extremely knowledgeable and a consummate professional. Chelsea did an excellent job of keeping me informed throughout the process, making it clear what steps were to be taken.
I highly recommend Chelsea and suggest anyone considering selling their life insurance obtain a quote from her. Lighthouse is lucky to have such a valuable representative for the company.
I worked with Chelsea Moss at Lighthouse Life regarding the sale of my life insurance policy. She was delightful and pleasant to interact with. I found her to be extremely knowledgeable and a consummate professional. Chelsea did an excellent job of keeping me informed throughout the process, making it clear what steps were to be taken. I highly recommend Chelsea and suggest anyone considering selling their life insurance obtain a quote from her. Lighthouse is lucky to have such a valuable representative for the company.
Rachel was a pleasure to work with. She was clear,complete, polite and made contacts appropriately without being pushy. She knew what and where to go to get policy info, kept me in the loop and followed up regularly. In the end we did were not able to find a settlement that worked for our family but Rachel and Kyle were always pleasant and informative.
Lighthouse Life Direct, LLC was absolutely amazing to work with. Matt, Marna & Hannah were extremely pleasant, efficient, and professional during every communication, whether by phone or email. I appreciate the referral they received from Myles at Settlement Benefits Association. Myles was exceptional to work with as well. In spite of all the paperwork (which is necessary), I highly recommend Lighthouse Life Direct, LLC.
Excellent service, kept updated of slow processing of my payment
Answered questions without hestitation and very polite and cordial the entire time. Thank you.
I never knew anything about turning my older insurance policy into money. I called Lighthouse Life and spoke with Chelsea Moss and she explained and walked us through the process step by step. For the first time doing a life settlement I was so confused but each step there was Ms. Moss explaining the steps and made me feel so comfortable with this process. The whole team at Lighthouse Life was superb and if you’re looking to do a life settlement call Ms. Chelsea Moss.
My experience with Lighthouse Life was superb. Chelsea was responsive and always available. The messaging was direct and transparent. She knew exactly how to make the transaction work and how to deal with the insurance companies and third party providers. I highly recommend this service.
Even though the alternatives available were not applicable or necessary for our financial circumstances, the call it with the Lighthouse representative, Rachael Slagle, was useful because it left me with a number of financial planning ideas that I needed to consider. Very professional in all respects.
Even though we did not “do a deal,” these professionals exuded integrity, patience, and responsiveness. A-1 firm.
This firm radiated complete transparency, attentiveness, and integrity in my interactions with both of the two professionals who evaluated and advised. It is a credit to this marketplace.
Very pleasant and helpful. Was a joy to talk to!
Incredibly helpful, Rachael went the extra mile for me, Recommend thwm to anyone without reservation.
Rachael Slagle was so kind and extremely helpful. She explained things thoroughly and in a way I could understand. I will definitely recommend and use Lighthouse Life Solutions again!
Rachael S***** at Lighthouse Life was extremely helpful and kind. She explained things to me and was very prompt at getting back to me. I will definitely recommend Lighthouse Life to all of my friends and clients.
Chelsea was very helpful with everything she covered all the bases it was a pleasure to deal with her Lighthouse is lucky to have her . Thank you Chelsea !!!
Chelsea was extremely professional in her many interactions with me over the phone. Her follow up was excellent. Even though we did come to a mutual agreement regarding the life insurance policy, my experience with this company was 5 Star.
It was a pleasure working with Chelsea Moss at lighthouse financial. Her boss Matt was excellent at explaining the process and informing me about the offer, and in someways educating me it was a pleasure working with both of them.
Very professional company to deal with. The entire process takes awhile (sort of like taking out a mortgage loan), but the delays were always the result of waiting for some other agency (insurance company, medical records, myself, etc.). Lighthouse Life did everything they were responsible for in a very timely fashion…..and kept me informed of the progress with each step of the process.
Lighthouse Life was a very professional company to work with, and Rachael and Myrna kept things moving in a very timely fashion — and kept me informed in a timely fashion during each step of the process. My application has reached a successful conclusion, and I would highly recommend them.
I worked with both Chelsea and Matt at Lighthouse Life over a period of months regarding a possible life settlement agreement. Both individuals were consistently professional, cordial, knowledgeable and responsive in a timely manner to my questions and requests. I believe they were honest in their assessment of my case. Although we did not ultimately agree to execute a life settlement due to the economics of my particular case, it was a pleasure to work with both of them and I believe we reached the correct mutual decision with my case. Bill L.
I worked with Lighthouse and another company to sell my policy. Lighthouse was by far the best. They listened to my concerns and made adjustments to accommodate me. I also received the best price.
I have worked with Geovanni & Chelsea so far, & they have been very nice & helpful. Chelsea has contacted me three times, & she has been very professional & explained the procedure very well.
Working with Louis. Was straight forward and so far so good. He made himself available and answered all my questions. Just started process, looking forward to working with Luis.
Outstanding firm, excellent staff. I would highly recommend them for whatever matters you may submit to them.
I worked with Rachel S*****. She is truly a professional kept me well-informed weekly. Explained things very well. I couldn’t recommend a better person to work with. Thank you so much for all your effort and true professionalism of helping me understand and get through the process of selling this policy.
Working with Lighthouse was one of the best decisions made by our family. The process, while not perfect, was handled with the utmost professionalism, care, and respect. The two people most responsible for this positive experience were Chelsey and Marna. They communicated clearly and tactfully, set our expectations appropriately, and handled unexpected problems with the right degree of professionalism, empathy, persistence, and an elevated level of excellence.
We entered this process with a healthy degree of skepticism and frankly with fears of being taken advantage of. These fears were put to rest from the moment we spoke to Chelsey. She was exceptionally knowledgeable and her insights were always accurate and instructive. She not only explained things simply and concisely, but she answered all our questions thoroughly and honestly, without embellishments or over-promising.
Marna, who guided us through the final part of the process, was equally impressive. Her phenomenal problem-solving skills inspired confidence and trust. These skills, along with her super powers of persistence, follow-through, and attention to detail, helped us to successfully complete the process in the most efficient and painless way imaginable. Saying she was GREAT is true–but it’s a gross understatement of the value she brought to this process. There are just no words that can adequately capture the certainty and peace of mind that working with her brought us.
Thank you Marna. Thank you Chelsey. Thank you Lighthouse.
The decision to hire these two are a testimony to the kind of company Lighthouse is. The examples of these 2 professionals demonstrate that this is a company uncompromisingly committed to meeting the highest ethical standards and that customer-centered service is not just an empty ‘buzz’ phrase, but it is the beating heart of the company and drives every interaction with customers.
That is why, without reservation, I give Lighthouse my highest recommendation.
Rachel S***** is outstanding and is very customer focused. She spends as much time as needed to answer all questions. She has a very professional personality and easy to work with.
Rachael was a pleasure to work with. She kept us updated on the progress of our payment every week. We are happy with the settlement amount and would recommend Lighthouse Life to our friends.
Rachael was a pleasure to work with. She kept us updated on the progress every week. I especially liked the electronic signatures. We are happy with the settlement amount and would recommend Lighthouse Life to our friends
The process was finally complete and I know it takes a lot of paper shuffling. I would have preferred a shorter time but in the end, it worked out for me.
I dealt with Rachel Slagle and found her to be professional and totally forthright.
Rachael S***** worked hard to get my insurance policy sold for me. I appreciate all the work put into making the sale complete.
It was nice working with Marna and Riley on my life insurance settlement. They were both informed and helped me throughout the process. Marna was able to expedite the last part of approval and did an outstanding job answering my concerns and questions. Overall , very satisfied with the services provided by Marna and Riley.
It was a pleasure working with Rachael as I considered a life settlement with Lighthouse Life. She was able to answer all my questions along the way. Rachael did a great job of working with me and my insurance company to get all my questions and concerns answered. Thank you for the help.
Of all the buyers of life insurance, Lighthouse has the most responsive customer service. They explained the process, were responsive in letting me know exactly where in the process they were and moved it along. You can negotiate a very fair buy out.
Although I was not able to utilize the service, I learned valuable info to help me along my journey. I was most pleased with the kindness and professionalism offered me by the rep and would recommend her and the organization to anyone looking for assistance in this area. Thank you!
Had a very pleasant experience. Was given full disclosure of reasons for decision made.