Reviews

Real reviews from real people about their experience with Lighthouse Life

Reviews

Real reviews from real people about their experience with Lighthouse Life

Fritz M

⭐⭐⭐⭐⭐

8/18/2022

I worked with Rachel S*****. She is truly a professional kept me well-informed weekly. Explained things very well. I couldn’t recommend a better person to work with. Thank you so much for all your effort and true professionalism of helping me understand and get through the process of selling this policy.

Link to review on BBB >>

Delores E

⭐⭐⭐⭐⭐

8/10/2022

Working with Lighthouse was one of the best decisions made by our family. The process, while not perfect, was handled with the utmost professionalism, care, and respect. The two people most responsible for this positive experience were Chelsey and Marna. They communicated clearly and tactfully, set our expectations appropriately, and handled unexpected problems with the right degree of professionalism, empathy, persistence, and an elevated level of excellence.

We entered this process with a healthy degree of skepticism and frankly with fears of being taken advantage of. These fears were put to rest from the moment we spoke to Chelsey. She was exceptionally knowledgeable and her insights were always accurate and instructive. She not only explained things simply and concisely, but she answered all our questions thoroughly and honestly, without embellishments or over-promising.

Marna, who guided us through the final part of the process, was equally impressive. Her phenomenal problem-solving skills inspired confidence and trust. These skills, along with her super powers of persistence, follow-through, and attention to detail, helped us to successfully complete the process in the most efficient and painless way imaginable. Saying she was GREAT is true–but it’s a gross understatement of the value she brought to this process. There are just no words that can adequately capture the certainty and peace of mind that working with her brought us.

Thank you Marna. Thank you Chelsey. Thank you Lighthouse.

The decision to hire these two are a testimony to the kind of company Lighthouse is. The examples of these 2 professionals demonstrate that this is a company uncompromisingly committed to meeting the highest ethical standards and that customer-centered service is not just an empty ‘buzz’ phrase, but it is the beating heart of the company and drives every interaction with customers.

That is why, without reservation, I give Lighthouse my highest recommendation.

Link to review on BBB >>

James S

⭐⭐⭐⭐⭐

8/9/2022

Rachel S***** is outstanding and is very customer focused. She spends as much time as needed to answer all questions. She has a very professional personality and easy to work with.

Link to review on BBB >>

Jan T

⭐⭐⭐⭐⭐

8/5/2022

Rachael was a pleasure to work with. She kept us updated on the progress every week. I especially liked the electronic signatures. We are happy with the settlement amount and would recommend Lighthouse Life to our friends.

Link to review on BBB >>

Faye R

⭐⭐⭐⭐⭐

8/1/2022

Rachael S***** worked hard to get my insurance policy sold for me. I appreciate all the work put into making the sale complete.

Link to review on BBB >>

George F

⭐⭐⭐⭐⭐

8/1/2022

I dealt with Rachel S***** and found her to be professional and totally forthright.

Link to review on BBB >>

Doone M

⭐⭐⭐⭐⭐

7/14/2022

Rachael was really helpful.

Link to review on Google >>

Ali R

⭐⭐⭐⭐⭐

6/16/2022

It was nice working with Marna and Riley on my life insurance settlement. They were both informed and helped me throughout the process. Marna was able to expedite the last part of approval and did an outstanding job answering my concerns and questions. Overall , very satisfied with the services provided by Marna and Riley.

Link to review on BBB >>

Jim K

⭐⭐⭐⭐⭐

4/29/2022

It was a pleasure working with Rachael as I considered a life settlement with Lighthouse Life. She was able to answer all my questions along the way. Rachael did a great job of working with me and my insurance company to get all my questions and concerns answered. Thank you for the help.

Link to review on BBB >>

Keith N

⭐⭐⭐⭐⭐

4/2/2022

Of all the buyers of life insurance, Lighthouse has the most responsive customer service. They explained the process, were responsive in letting me know exactly where in the process they were and moved it along. You can negotiate a very fair buy out.

Link to review on Google >>

Ron W

⭐⭐⭐⭐⭐

12/29/2021

Although I was not able to utilize the service, I learned valuable info to help me along my journey. I was most pleased with the kindness and professionalism offered me by the rep and would recommend her and the organization to anyone looking for assistance in this area. Thank you!

Link to review on BBB >>

Belinda W

⭐⭐⭐⭐⭐

12/2/2021

Had a very pleasant experience. Was given full disclosure of reasons for decision made.

Link to review on Google >>

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